logotipo

discussed, learnt or seen in UNIT 1

This way you will remember it more easily.
(Whenever contributing to this community glossary to Business English, indicate number before each word or group of words:
1.1. Key Vocabulary (by Ángel Arturo):
MANAGEMENT.
-Make a profit
-Negotiate contracts
-Set objectives
-Supervise people
-Allocate tasks
-Analise markets
-Delegate responsibilities
-Develop markets
-Motivate staff
-Measure performance.

CUSTOMER SERVICE:
-Fast service
-Generous discounts
-Friendly sales staff
-Rapid response
-competitive prices
-Money back quarantee (refunds)
-Long-lasting products
-Clear instruccions
-Free delivery
-Cheap insurance
-Total eficiency
-Personal treatment

BUSINESS
-Business plan
-Business trip
-Business card
-Business class
-Big business
-Go into business
-Go out of business
-Get down to business
-Set up a business

MARKET
-Market leader
-Market forces
-Market research
-Market price
-Market value
-Market share
-Market segment
-Market driven
-Market led
-Stock market
-Property market
-Labour market
-Emerging market
-Corner the market

SALES
-Selling like hotcakes
-Sales force (=sales staff)
-Sales target
-Sales figures (better: "turnover")
-Price cut
-Discount
-A price reduction
-Profit margin
-Wholesaler
-Retailer
-Retail Outlet
-Retail chains
-Retail price

TO FLY
-Check in
-Reservation
-confirmation
-Rates
-Direct flight
-Security check
-Duty.free shopping
-Passport control
-Arrivals hall
-Departure lounge
-Customs hall
-Baggage carousel.

CAREER
-Career goal
-Career move
-Motivation
-Satisfaction
-Discrimination
-Stimulation
-Recognition
-Promotion
-Self-esteem
- Risk.

STRIKES
-Take legal action
-Take strike action
-Avert strike action
-Air a grievance
-Hold talks
-Reach a compromise
-Settle for a raise
-Hold a secret ballot
-Picket the factory
-Cut production
-Organice a mass walk out
-Hand out leaflets
-Ballot member
-Half production
- Set out demand

SPECIAL EXPRESIONS
-State.of.the.art
-User frendly
-Ask for a meeting
-Asck for extra money
-Suggest a training course
-Knock.on effect
-Business.to.costumer
-On.line company
-Bricks.and.mortar company.

I hoope this expresion will be useful for the group.

Best regards.
Angel Arturo del Barrio Gacimartin

THANK YOU ÁNGEL ARTURO ----

turnover, medium sized, brand name, leading, Chief executive Officer, plc, corporation, consortium,chart, graph, grid, ... work FOR (Marga), ...recruitment, profit, staff turnover, stock turnover, agenda, CEO (Chief executive officer), headquarters, Purchasing Department, Marketing Department,
Sales Department, Production Department, Human Resources / Personnel Department (or Departament of Personnel), Finance Department, R&D (Research and Development) Department, partner, partnership, hire out, outsource, (Thank you, Elena)...


1.2 Key Expressions:

to break even, feel free to..., turning point, to level off, to take over a firm/business, ... AOB (any other business) (in Great Britain), Matters Arising (in USA), ... (once again, ta, Elena)

NOT A BAD IDEA: LOOK FOR EQUIVALENTS OR DEFINITIONS, AT THE BACK OF YOUR HANDOUTS I RECOMEND DICTIONARIES

Have you got any key word or expressions to add to the list?

When the list is complete, we will be able to copy and paste it on a Word table, order it alphabetically, and have a homemade "Essential Business English Words and Expressions Glossary"

I am expecting your contributions.

Paco Bazaga

Some expresion concerning business:
MANAGEMENT.
-Make a profit
-Negotiate contracts
-Set objectives
-Supervise people
-Allocate tasks
-Analize markets
-Delegate responsabilities
-Develop markets
-Motivate staff
-Measure performance.

CUSTOMER SERVICE:
-Fast service
-Generous discounts
-Friendly sales staff
-Rapid response
-competitive prices
-Money.back quarantee
-Long.lasting products
-Clear instruccions
-Free delivery
-Cheap insurance
-Total eficiency
-Personal treatment

BUSINESS
-Business plan
-Business trip
-Business card
-Business class
-Big business
-Go into business
-Go out of business
-Get down to business
-Set up a business

MARKET
-Market leader
-Market forces
-Market research
-Market price
-Market value
-Market share
-Market segment
-Market driven
-Market led
-Stock market
-Property market
-Labour market
-Emerging market
-Corner the market

SALES
-Seling like hotcakes
-Sales forces
-Sales target
-Sales figures
-Price cut
-Discount
-A price reduction
-Profit margin
-Wholesaler
-Retailer
-Retail Outlet
-Retail chains
-Retail price

TO FLY
-Check in
-Reservation
-confirmation
-Rates
-Direct flight
-Security check
-Duty.free shopping
-Passport control
-Arrivals hall
-Departure lounge
-Customs hall
-Baggage carousel.

CAREER
-Career goal
-Career move
-Motivation
-Satisfaction
-Discrimination
-Stimulation
-Recognition
-Promotion
-Self-esteem
- Risk.

STRIKES
-Take legal action
-Take strike action
-Avert strike action
-Air a grievance
-Hold talks
-Reach a compromise
-Settle for a raise
-Hold a secret ballot
-Picket the factory
-Cut production
-Organice a mass walk out
-Hand out leaflets
-Ballot member
-Half production
- Set out demand

SPECIAL EXPRESIONS
-State.of.the.art
-User frendly
-Ask for a meeting
-Asck for extra money
-Suggest a training course
-Knock.on effect
-Business.to.costumer
-On.line company
-Bricks.and.mortar company.

I hoope this expresion will be useful for the group.

Best regard.
Angel Arturo del Barrio Gacimartin

Benchmarking:

Continuous measurement of a process, product, or service compared to those of the toughest competitor, to those considered industry leaders, or to similar activities in the organization in order to find and implement ways to improve it. This is one of the foundations of both total quality management and continuous quality improvement. Internal benchmarking occurs when similar processes within the same organization are compared. Competitive benchmarking occurs when an organization's processes are compared with best practices within the industry. Functional benchmarking refers to benchmarking a similar function or process, such as scheduling, in another industry.

Benchmarking definition:

Benchmarking: Continuous measurement of a process, product, or service compared to those of the toughest competitor, to those considered industry leaders, or to similar activities in the organization in order to find and implement ways to improve it. This is one of the foundations of both total quality management and continuous quality improvement. Internal benchmarking occurs when similar processes within the same organization are compared. Competitive benchmarking occurs when an organization's processes are compared with best practices within the industry. Functional benchmarking refers to benchmarking a similar function or process, such as scheduling, in another industry.

SOME VOCABULARY
1 recruitment
2 profit
3 staff turnover
4 stocks turnover
5 agenda
6 CEO (Chief executive officer)
7 Headquarters
8 Purchasing Department
9 Marketing Department
10 Sales Department
11 Production Department
12 Human Resources / Personnel Department
13 Finance Department
14 R&D (Research and Development) Department
17 Partner
18 partnership
19 hire out

SOME EXPRESSIONS:

15 AOB (any other business) (in Great Britain)
16 Matters Arrising (in USA)

It will we useful to have this words translated or, better, to have their definition. As we all should have a good dictionary I think it will be more useful to have the translation. Once you know what it means you can check their use in a dictionary.

I work FOR